Frequently Asked Questions

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What is Circlarity Events Co.?

Circlarity Events Co is an event planning company specialising in sustainable and eco-friendly party packages for children and adults. We offer a range of themed packages designed to minimise environmental impact while maximising fun and enjoyment. We also stock a range of sustainable party goods online that can be sent out Australia-wide to ensure your next event is sustainable!

What makes Circlarity Events Co. different from other event-planning companies?

At Circlarity Events Co., we prioritise sustainability in everything we do. From our choice of materials and suppliers to our waste management practices, we strive to minimise our ecological footprint while delivering unforgettable experiences and products for our clients.

How do you ensure that your events are sustainable?

We carefully select eco-friendly materials and decorations for our party packages, prioritise local and ethically sourced products, and minimise waste through recycling and composting. Additionally, we offer options for digital invitations and minimise the use of plastic wherever possible.

Can I customise my party package?

Yes! Every event is unique, so we offer customisable party packages to suit your specific needs and preferences. Whether you want to add extra decorations, change the theme slightly, or incorporate any other requests, we’re here to help. 

Do you offer delivery and setup services?

Unfortunately, we are unable to offer these services at present. However, we hope to keep watching this space!

What happens to the party decorations after the event?

The decorations used in the party packages are thoroughly cleaned and reused again. Talk about circularity at its finest! We also actively encourage clients to recycle or compost any leftover disposable materials to further reduce the environmental impact.

How far in advance should I book my party package?

We recommend booking your party package as early as possible to ensure availability, especially during peak seasons. Party Packages should be booked at least seven days before the event. However, we understand that plans can change, so we also accommodate last-minute bookings. Please note that there is an additional ‘rush me’ fee of $20.00 for this service. 

The personalised printed materials will require a minimum of three weeks lead time; anything outside of this will incur an additional ‘rush me’ fee of $20.00.

What is your cancellation policy?

Our cancellation policy varies depending on the timing and nature of the event. We strive to be flexible and understand unforeseen circumstances, so we encourage clients to contact us as soon as possible if they need to cancel or reschedule their event. 

Do you offer virtual party options?

Yes, we can offer virtual party options for clients who prefer to celebrate remotely or have guests who cannot attend in person. Please contact us to enquire about these services. 

How can I contact Circlarity Events Co. to discuss my event?

You can reach us by phone at 0404 056 881, by email at hello@circlarityevents.com.au, or through the contact form on our website. Our friendly team is here to answer any questions and help you plan the perfect sustainable event!

What are your current turnaround times for posting items?

We currently post items on Mondays, Wednesdays, and Fridays. If you place your order before noon on these days, it will be posted that afternoon. 

Do you offer local pickup for items I purchased on your website?

Yes, we sure do. Simply select the local pickup option in your cart and contact us here, and we will make it happen! 

No question, just wanted to say that you are awesome, and we love what you are doing for the industry.

Aww, shucks, thank you. You are fantastic too! We can’t wait to work with you to help you achieve your sustainable event dreams! (hugs)